CATALOGUE
The Business catalogue (physical/soft copy) needs to be provided by the Seller and it should have all the details which are required to sell the service. In case the Seller doesn’t have a ready catalogue with pictures in archive, JUSTFantastic! will help in creating an online catalogue.
The catalogue contains all the services rendered by the merchant and will be listed in the Sellers Storefront/Digital portfolio (depending on whether the Seller is a Premium, Classic or Basic Seller), however, Sellers can run further discounts/clearance sales on any of the documented packages from time to time based on communication with the sales point of contact (Merchant Support – MS)
Please Note: Storefront/Portfolio creation and update on our website will take up to 7 working days and will be communicated to the Seller by JUSTFantastic!

COMMISSIONS
JUSTFantastic! Will agree on a sales commission and can forward/include the special charges like delivery, packaging or any other value added service offered to the end customer. The retail prices may not have any direct relation with the Seller offered price to JUSTFantastic!. JUSTFantastic! will forward all bank charges as incurred to the customer (payment handling charges) on all transactions. JUSTFantastic! will charge the commission on all services sold through JUSTFantastic.com as per agreed below:


INVENTORY AND PRICE UPDATES

Any product which is permanently discontinued or is expected to be discontinued should be informed to JUSTFantastic! Via MS on an immediate basis so that the same is done from the end of JUSTFantastic!
Subsequent services that need to be included in the storefront should be communicated to the JUSTFantastic! MS on an immediate basis so that updates can be made from the end of JUSFantastic!
Price changes should be communicated to MS in advance to facilitate a discontinuation and renegotiation of the affected SKU(s). This must be communicated in a timely fashion as items sold after communication will be sold at the previous price.

ORDER MANAGEMENT AND SERVICE DELIVERY
You shall support fulfilling orders by following all necessary procedures of the JUSTFantastic! Seller Platform. The actions need to be taken within the lead time agreed between both parties.
Please note:
● JUSTFantastic! will also provide own delivery mechanism for all or some specific items limited to the seller catalogue
● JUSTFantastic! may also ask the seller to deliver all or some specific items limited only to the seller catalogue


SELLER PAYMENT

Payments will be processed within 7 days of service delivery for all orders. Payment for orders falling on weekends will automatically be rolled over into payments for the next week
In the event that a customer seeks to cancel, the Seller will make refunds to JUSTFantastic! for customers whose coupons haven’t been used within the coupon validity period where circumstances caused the Seller to be paid before rendering service.

Payments for flash deals run by sellers will be processed as follows:
● 70% of cost of sales within 7 days of deal end date, and 30% balance payment upon expiry of deal/coupons.
● Coupons cancelled within the deal validity period (before the deal/coupons expire) will be deducted from the 30% balance payment to be due the seller.
In the case that JUSTFantastic fails to make payments within 7-15 days past the dates mentioned, JUSTFantastic will be charged with a 2% monthly interest on the amount due on the given invoice for the remainder of the days as per the invoice. Any revision in the payment terms needs to be informed to both parties.

CANCELLATION POLICY
Cancellations will be honored for customers who wish to cancel the purchase, provided that the coupon has not been redeemed and the validity period of the coupon has not elapsed.
RETURN POLICY
In the following cases, the seller is liable to take returns
Product returned by customer at the time of delivery without the product’s integrity being tampered, the product must be returned by JUSTFantastic! within the first 10 days after being picked up from the seller.
Product has physical or manufacturing defect, in this case the seller must replace the defected item
Please note: in case the product is damaged during delivery, JUSTFantastic! will take complete responsibility.


Quality parameters:

Proper and controlled product packaging (without – marks, folded corners, holes, being filthy, liquid spills, dusty & distorted by any means)
Product should be brand new (i.e samples not allowed)
All electronic items must be SEALED at the time of sale
Certain unpackaged products will be accepted provided they are free from any visible/invisible damage, cracks and loss of colour.